One can also disable the entire review module with a click from here : Goto Admin Dashboard -> Settings -> Modules -> Store Review. Turn OFF the options for disabling the review module entirely.
One can also disable the entire review module with a click from here : Goto Admin Dashboard -> Settings -> Modules -> Store Review. Turn OFF the options for disabling the review module entirely.
Admin can control the review module for vendors/Staffs/managers globally, by group or individually by managing the capabilities of the same via capability module. You can set it from here: Goto Admin Dashboard -> Capability-> Marketplace settings
Tuning this “OFF” will disable the users ( vendors/staff/managers) to control the reviews of their store.
You, the admin, can check all the individual reviews from the following section: Admin Dashboard -> Reviews tab
You can also approve or reject any reviews from here and can also delete inappropriate ones.
Admin can configure the rules for reviews from the following: WCFM Admin Dashboard -> Settings -> Refund Settings.
Review Auto-approve: Checking this option will allow the admin to approve the reviews automatically. Unchecking this will require the admin to approve the reviews manually.
Review only Store Users: Checking this option will allow only the users who have purchased from the store to place a review.
Product review Sync: Enabling this option will allow vendor’s products review considered as their store review.
Review Categories: You may also set different review rating categories as well. Total rating will be auto calculated from an average of all the categories you have chosen. You can add different categories by clicking on (+) button and delete it by clicking on (x)
Certainly, reviews play an important part in any business it builds trust among your users. In a marketplace, store reviews are no less important than product reviews, and sometimes users will purchase from a store only when they are confident about the store! Luckily, WCFM marketplace gives you highly flexible review system for your vendor stores enhancing faith among your users.