Category: Live Chat

Select “Firebase” as Chat Library.

Now you have to setup three important things –

1. Firebase APP and get APP ID
2. Firebase APP Secret
3. Setup APP Permission and Rules

Step 1 : Click on Realtime Database from left menu.

Step 2 : Switch to Rules tab

Step 3 : Replace code with the following code (same as shown in below image, if it’s not same already) and click on Publish button Code:
{
"rules": {
".read": "true",
".write": "true"
}
}

Step 4 : Click on Storage from left menu. 

Step 5 :  Click on Get Started 

Step 6 :  Follow the setup wizard and set the Storage rules as shown below:

Step 7 :  Click on Publish as shown below.

Step 1 : Click on Settings icon

Step 2 : A dropdown menu will open. Select Users and Permissions

Step 3 : Go to Service Accounts

Step 4 : Click on Database Secrets

Step 5 : Click on Show

Step 6 : Here is your Firebase APP Secret Key.

Vendors may manage chat requests from their Dashboard -> Left menu Chat Box

Also note that the vendor  needs to click on ” Connect” button for being available to chat as shown below:

If the above ” connect” button is not clicked the vendors will not be available for chat and the users ( or customers ) who wants to chat with vendors will receive a notification in their chat-box as shown below:

Step 1 : Go to Firebase.com

Step 2 : If you have a Firebase account, Sign in, else create an account
 

Step 3 : Click on Get Started 
 

Step 4 : Click on Create a Project
 

Step 5 : Enter Project name and tick mark the checkbox to accept Firebase terms.
 

Step 6 : Click on Continue
 

Step 7 : Select “Set up Google Analytics for my project” and click on Continue
 

Step 8 : At the Configure Google Analytics screen, select the options as represented on the screenshot below if you are intending to create the project on the default Firebase account, and hit Create Project
 

Step 9 : Click on Continue

 

Step 10 : In the Build menu on the left hand side panel, click on Realtime Database

Step 12 : Click on Next
 

Step 13 : Click on Enable
 

Step 14 : You will see Firebase url
 

Step 15 : Just copy first part of this URL, it is your Firebase APP ID (in my case it is “wcl-chat”)