Category: Live Chat

Select “Firebase” as Chat Library.

Now you have to setup three important things –

1. Firebase APP and get APP ID
2. Firebase APP Secret
3. Setup APP Permission and Rules

Step 1 : Click on Database from left menu.

Step 2 : Switch to Rules tab

Step 3 : Replace code with the following code (same as shown in below image, if its not same already) and click on Publish button Code:
{
"rules": {
".read": "true",
".write": "true"
}
}

Step 4 : Click on Storage from left menu. 

Step 5 :  Click on Get Started 

Step 6 :  Follow the setup wizard by clicking on next as shown below

Click on Done as shown below.

Step 7 :  Switch to Rules tab

Step  8 : Add “|| request.auth == null” at the last in to the code

Step 9 : The code(same as into below image), then click on Publish button 

Step 1 : Click on Settings icon

Step 2 : A dropdown menu will open. Select Users and Permissions

Step 3 : Go to Service Accounts

Step 4 : Click on Database Secrets

Step 5 : Click on Show

Step 6 : Here is your Firebase APP Secret Key.

Vendors may manage chat requests from their Dashboard -> Left menu Chat Box

Also note that the vendor  needs to click on ” Connect” button for being available to chat as shown below:

If the above ” connect” button is not clicked the vendors will not be available for chat and the users ( or customers ) who wants to chat with vendors will receive a notification in their chat-box as shown below:

Step 1 : Go to Firebase.com

Step 2 : If you have a Firebase account, Sign in, else create an account

Step 3 : Click on Get Started 

Step 4 : Click on Create a Project

Step 5 : Enter Project name and tick mark the checkbox to accept Firebase terms.

Step 6 : Click on Continue

Step 7 : Select “Set up Google Analytics for my project” and click on Continue

Step 8 : Open Configure Google Analytics dropdown menu and tick mark the checkbox to accept both the terms and conditions.

Step 9 : Click on Create Project

Step 10 : Click on Continue

Step 11 : In Develop menu on the left hand side panel, click on Database 

Step 12 : Click on Create database in Realtime Database

Step 13 : Click on Enable 

Step 14 : You will see Firebase url

Step 15 : Just copy first part of this URL, it is your Firebase APP ID (in my case it is “wcl-chat”)